{"id":1105,"date":"2024-12-10T07:28:38","date_gmt":"2024-12-10T07:28:38","guid":{"rendered":"https:\/\/tap-n-review.com\/?page_id=1105"},"modified":"2025-02-26T16:11:30","modified_gmt":"2025-02-26T16:11:30","slug":"user-instructions","status":"publish","type":"page","link":"https:\/\/tap-n-review.com\/en\/user-instructions\/","title":{"rendered":"User instructions"},"content":{"rendered":"<section class=\"bde-section-1105-100 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-rich-text-1105-101 bde-rich-text breakdance-rich-text-styles\">\n<h1>Tap\u2019N\u2019Review Quick Start Guide<\/h1>\n<\/div><div class=\"bde-rich-text-1105-103 bde-rich-text breakdance-rich-text-styles\">\n<h2>Product instructions<\/h2>\n<\/div><div class=\"bde-rich-text-1105-102 bde-rich-text breakdance-rich-text-styles\">\n<p><strong>Step 1: Invite Your Customer to Leave a Review<\/strong><\/p>\n<p>Ask your customer to gently tap the back of their phone against the <a href=\"https:\/\/tap-n-review.com\/product\/self-adhesive-nfc-plate-review-us-on-google\/\">Tap'N'Review plate<\/a> to instantly open the review submission form.<\/p>\n<p><strong>Step 2: Submit the Review<\/strong><\/p>\n<p>Once tapped, the Google review page will open on your customer\u2019s phone. They can select a star rating (1-5) and optionally add a comment or photo.<\/p>\n<\/div><div class=\"bde-rich-text-1105-104 bde-rich-text breakdance-rich-text-styles\">\n<h2>Possible issues<\/h2>\n<\/div><div class=\"bde-icon-list-1105-107 bde-icon-list\">\n<ul>\n  \n              \n    <li>\n              <div class='bde-icon-list__item-wrapper'>\n      \n      <span class='bde-icon-list__icon'>\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" version=\"1.1\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512;\" xml:space=\"preserve\">\r\n<g>\r\n\t<g>\r\n\t\t<path d=\"M501.362,383.95L320.497,51.474c-29.059-48.921-99.896-48.986-128.994,0L10.647,383.95    c-29.706,49.989,6.259,113.291,64.482,113.291h361.736C495.039,497.241,531.068,433.99,501.362,383.95z M256,437.241    c-16.538,0-30-13.462-30-30c0-16.538,13.462-30,30-30c16.538,0,30,13.462,30,30C286,423.779,272.538,437.241,256,437.241z     M286,317.241c0,16.538-13.462,30-30,30c-16.538,0-30-13.462-30-30v-150c0-16.538,13.462-30,30-30c16.538,0,30,13.462,30,30    V317.241z\"\/>\r\n\t<\/g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<\/svg>\n      <\/span>\n      <span class='bde-icon-list__text' >\n      Phone Doesn\u2019t Detect the  Plate\n      <\/span>\n              <\/div>\n      \n    <\/li>\n\n  <\/ul>\n\n<\/div><div class=\"bde-rich-text-1105-106 bde-rich-text breakdance-rich-text-styles\">\n<ol>\n<li><span data-sheets-root=\"1\">If the phone doesn\u2019t detect the NFC plate, try tapping different areas of the phone (higher, lower, etc.), as NFC sensors vary in location across devices.<\/span><\/li>\n<li>If it still doesn\u2019t work, ensure that the customer\u2019s NFC function is enabled\u2014this is usually found in the phone\u2019s quick settings.<\/li>\n<\/ol>\n<p><span data-sheets-root=\"1\"><strong>Note for iPhone Users:<\/strong><br \/>On some devices, such as Apple iPhone, the customer may need to tap a notification that appears asking if they want to open the link.\u00a0<br \/><\/span><\/p>\n<\/div><div class=\"bde-icon-list-1105-108 bde-icon-list\">\n<ul>\n  \n              \n    <li>\n              <div class='bde-icon-list__item-wrapper'>\n      \n      <span class='bde-icon-list__icon'>\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" version=\"1.1\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512;\" xml:space=\"preserve\">\r\n<g>\r\n\t<g>\r\n\t\t<path d=\"M501.362,383.95L320.497,51.474c-29.059-48.921-99.896-48.986-128.994,0L10.647,383.95    c-29.706,49.989,6.259,113.291,64.482,113.291h361.736C495.039,497.241,531.068,433.99,501.362,383.95z M256,437.241    c-16.538,0-30-13.462-30-30c0-16.538,13.462-30,30-30c16.538,0,30,13.462,30,30C286,423.779,272.538,437.241,256,437.241z     M286,317.241c0,16.538-13.462,30-30,30c-16.538,0-30-13.462-30-30v-150c0-16.538,13.462-30,30-30c16.538,0,30,13.462,30,30    V317.241z\"\/>\r\n\t<\/g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<g>\r\n<\/g>\r\n<\/svg>\n      <\/span>\n      <span class='bde-icon-list__text' >\n      Phone Prompts Customer to Log Into Google Account\n      <\/span>\n              <\/div>\n      \n    <\/li>\n\n  <\/ul>\n\n<\/div><div class=\"bde-rich-text-1105-109 bde-rich-text breakdance-rich-text-styles\">\n<p>If prompted to log into their Google account, remind the customer that only registered users can leave reviews on Google. They will need to log in or sign up to proceed.<\/p>\n<\/div><div class=\"bde-rich-text-1105-105 bde-rich-text breakdance-rich-text-styles\">\n<h2>Maintenance<\/h2>\n<\/div><div class=\"bde-rich-text-1105-110 bde-rich-text breakdance-rich-text-styles\">\n<p>Tap\u2019N\u2019Review products require no special maintenance. To keep them looking their best, gently clean with a soft, damp cloth\u2014avoid using harsh chemicals or abrasive materials.<\/p>\n<\/div><div class=\"bde-div-1105-116 bde-div\">\n  \n  \n\t\n\n\n\n<div class=\"bde-div-1105-117 bde-div\">\n  \n  \n\t\n\n\n\n<div class=\"bde-rich-text-1105-118 bde-rich-text breakdance-rich-text-styles\">\n<p><strong>Didn't get your answer?<\/strong><br \/><strong><a href=\"https:\/\/tap-n-review.com\/faqs\/\">Check out our FAQ's!<\/a><\/strong><\/p>\n<\/div>\n<\/div><div class=\"bde-icon-1105-119 bde-icon\">\n\n    \n            <div class=\"bde-icon-icon breakdance-icon-atom\" >\n    \n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" version=\"1.1\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 302.817 302.817\" style=\"enable-background:new 0 0 302.817 302.817;\" xml:space=\"preserve\">\r\n<path id=\"XMLID_5_\" 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          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" version=\"1.1\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 302.817 302.817\" style=\"enable-background:new 0 0 302.817 302.817;\" xml:space=\"preserve\">\r\n<path id=\"XMLID_5_\" d=\"M298.423,128.606L235.94,66.124c-0.004-0.003-0.007-0.006-0.011-0.009c-0.355-0.354-0.725-0.689-1.111-1.005  c-0.214-0.175-0.439-0.327-0.66-0.488c-0.169-0.123-0.332-0.256-0.507-0.372c-0.29-0.194-0.591-0.365-0.891-0.536  c-0.12-0.068-0.235-0.146-0.356-0.21c-0.286-0.153-0.58-0.284-0.874-0.418c-0.151-0.069-0.298-0.146-0.452-0.21  c-0.253-0.105-0.513-0.19-0.77-0.281c-0.207-0.073-0.41-0.153-0.621-0.217c-0.206-0.063-0.416-0.108-0.625-0.161  c-0.268-0.069-0.534-0.143-0.807-0.197c-0.16-0.032-0.321-0.049-0.481-0.075c-0.322-0.053-0.644-0.108-0.971-0.14  c-0.13-0.013-0.261-0.012-0.391-0.022c-0.352-0.025-0.704-0.051-1.061-0.051c-0.193,0-0.386,0.019-0.579,0.026  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plate to instantly open the review submission form. Step 2: Submit the Review Once tapped, the Google review page will open on your customer\u2019s phone. They [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-1105","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>User instructions | tap-n-review.com<\/title>\n<meta name=\"description\" content=\"Learn how to set up and use Tap\u2019N\u2019Review\u2019s NFC plates to effortlessly collect Google reviews, enhancing your business\u2019s online reputation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tap-n-review.com\/en\/user-instructions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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